Giving out the courier work
Posted by Tim Gilbert in Courier Operations Manual on Feb 14th, 2010 | 0 commentsThe job has arrived on your control desk. Now you need to find the right courier to give it to.
Remember a first class service to the customer is your overriding concern and arranging a quick pick-up time on the job/s is the first priority with which you should concern yourself.
It is common sense that the closest available courier to the collection point is the one who is most likely to achieve the fastest pick-up time and this is the basic policy which should govern your decisions about which of several couriers you allocate to a particular job.
There are however other factors which need to be considered at the same time as who is closest…
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